If good typography is like a good wine, are you making me drink cheap hooch?

Typography is the visual articulation of the spoken word. The typeface you choose has a voice that speaks in different tones and expresses different personalities. And like accents and languages, typefaces have subtle inflections and nuances that are distinct and unique. Some speak quietly and confidently, some yell from the rooftops and others dance naked in the rain. Determining what you want your brand to say and how it is said is the first step towards choosing a typeface that embodies those values.

The second part of selecting typography is to complement the brandmark or logo. I equate the experience to selecting a good wine to go with food, there are certain well followed precedents but it is also a reflection of personal taste. But this reminds us the brandmark and logotype are served together and intrinsically linked. It makes sense that the typeface should be integrated with or take some cues from the graphics (or vice versa). An organically inspired brandmark may recall a calligraphic, hand-drawn or humanist type style, whilst a more edgy mark may call for a contemporary selection. Some designers have their favourite five or six fonts that regularly appear next to a symbol but with the ever growing requirement for individual ownership of a mark, varied and custom typefaces have much to warrant selection.

Typefaces are also of different vintages and quality. Some are well made and have gotten better with age. Some need to be drunk right now because they'll have gone bad in a year and others were made in someone's backyard cellar with a strong lack of knowledge. My advice for this last category; Don't use these fonts, it identifies you as someone who lacks better judgement and was happy to accept a free bottle of peppermint schnapps rather than pay for a pinot.

The trend of neutralising the type (you could read this as using helvetica) renders a brandmark cold and impersonal. With the overabundance of visual identities in the marketplace and a recognised need to create emotive and ownable brands, typography needs to speak up for itself rather than looking back at us with disinterest.

Whilst it is a beautiful typeface, Helvetica is like weekend at Bernie's. It looks alive but when you check for a heartbeat, there's nothing. Not to say helvetica doesn't have a place. It works well when you need to let the graphics be the main focus. It's is the perfect social partner, standing quietly at your side looking handsome without saying anything at all. Your friends will nudge you and go 'Whoa, hot date. Where'd you meet?" It makes you look good just through it's presence. But this isn't the way you want your brandmark to act. Brandmarks need to have an opinion. Brandmarks need to be talking to everyone.

Using a custom typeface across a brand allows for recognition even when the brand is extended or sub-brands introduced. This is a compelling argument for using custom typefaces, as the increase in brand recognition is enhanced by an organisation being able to claim a unique ownership of the typography.

There are many cues to help you start selecting a relevant typeface. Is there a brand position or set of values to clue you in? If there is an existing symbol or logo, is it drawn in a distinctive style that could be complemented by a similar typeface? Are there some cultural, historical or locational aspects to consider? Ultimately you want the best typeface you can find for the job. Cutting corners is not an option. Typography enhances other visual elements and most importantly, highlights the content. As Bringhurst says 'Good typography is like bread; ready to be admired, appraised and dissected before it is consumed.' (every designer should read The Elements of Typographic Style)

Those who cannot do, teach

Occassionally I make the mistake of looking at the local design discussion forums and even though I know it's wrong I can't help clicking on the latest brand critique post.

The wisdom imparted by most the keyboard geniuses is always enlightening.
- 'Ugly ugly ugly'
- 'I could do better'
- 'It's so 90's / 80s / last year'
- 'Classic design by committee'

Yep. If you're responsible for posting this type of dribble, you've more than likely identified yourself as a person with minimal understanding of brand process. A person who thinks that given twelve months on a project, you could have come up with a better brandmark, blissfully unaware the scope probably included competitive frame analysises, existing brand audits, mood boards, personality pieces, strategic positioning, brand architecture, multiple creative directions, refinement, testing, meetings, more meetings, more refinements, applications, implementation, a late night or ten and a few beers with pizza just to name a few phases. I suspect the closest many of these people have come to a large scale branding project is throwing eggs at Ken Cato's studio from the passenger window of their car whilst yelling 'Designosaur!' and thinking how witty you are.

The majority of posts seem to be whinging about design concepts, whinging about the clients, whinging about other designers and whinging why London didn't award them the chance to design the Olympics logo because they have a kick-ass folio. Does anything actually think for one moment these projects are as simple as sketching a logo lounge worthy mark and showing it to the CEO? (unless you can spin it in Flash, then it's a shoe-in!)

I'm first to encourage constructive criticism. Just take the time to understand what you're critiquing before you start firing aesthetic judgements at everything that doesn't resonate with your personal preferences. More often than not, it's the same people posting this stuff who then wonder why the profession struggles to gain respect when we attack each other from the inside out. It's the snake eating it's own tail. Until we start to address this disturbing trend we'll continue to be labelled as expendable mac monkeys who do logo design as our day job in between waiting for our indie band to get signed or have our grafitti artist career take off.

- 'Why don't clients respect me? I hate them'

Oh, here's a hint. Clients are running a business that in most instances makes a hell of a lot of money. More money than the average design studio. I'm guessing they're smart people who just happen to not interact daily with design theory. Listen to them, understand their business and stop trying to teach them about typefaces. That's not why they hired you. They hired an expert who is (hopefully) going to understand their business strategy and create a brand that makes it visible. They did not hire a stylist who throws a tantrum when they don't understand that vista is cooler than gill.

Yes, some will ask you to use Arial.
Yes, some will ask you to evolve the existing logo by 10%.
Yes, some will ask you to show them the logo 'in corporate blue'.
Yes, all of them will ask you to 'make the logo bigger'.

Knowing that those questions are coming (and will continue to come throughout your career) you better find a way to justify why it looks better in 100% cyan.

Advice? Ok ok. Just for an example, you could try relating the design decisions back to the brand personality. Show the client how typeface x embodies the brand values. Maybe you can pull out the competitive frame analysis board you had prepared and illustrate to them the market space they can own by differentiating themselves. Showing them that it is already flooded with competitor's blue logos and that their colour choice will dilute or strengthen their market position is a compelling argument.

It also works better than 'Because it looks good.' (We are not here to put lipstick on a gorilla, even if that shade of frosty pearl really brings out ol' silverback's eyes)

Hopefully we're creating a real brand that a business can align to both internally and externally. A brand that stands for something that customers identify with and that adds value across all consumer touchpoints. Remember, a brandmark is just an entrypoint into the brand and sure, it's the most important one but still one part of a bigger picture. It's an empty vessel (no matter how pretty) that needs to be filled with meaning. So I have to ask does anyone have something vaguely constructive or god forbid, positive to say? Can we move the arguments away from purely aesthetic criticism and discuss whether the brand is distinctive and sustainable. I suppose this is my impassioned plea to lift the profession's disapproving gaze on everything that is put under it's nose and one step forward towards industry respect. And if you're so intelligent with your brand advice, please, share your knowledge by posting something that resembles coherence on BrandChannel or some place with a little credibility. Maybe I should do that myself (otherwise I'm doing exactly the same - do as I say, not as I do).

What's that you say? I can't write more than sarcastic commentary? Damn straight. That's why I started a blog.

Design forever!

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Raw and Honest

An interview with graphic design Christian Teniswood

Who are some of the clients you’ve worked for?
No naming dropping here but big ones. The type that make students spit when they hear your name in sell-out disgust. But it was what I always wanted. I need to feel compelled to wear a suit to presentations. A bit of public speaking pressure and a thin tie bring out the best in me.

What should design students put in their folio?
It doesn’t really matter. I’d focus on your coffee making skills.

Anything else?
Oh, ok. Ideas. Ideas. More Ideas. Then a range of styles. Emphasise your design strengths. Don’t try to sell any poor imitations of the latest design trend. If you can’t do abstract 3D crystals with twenty five glowing layers of photoshop wizardry better than everyone else, then don’t show it. You are not Rinzen, you are not David Carson, you are not your khakis. You are the same decaying matter as the last fifty juniors who proudly showed up with a folio of cloned work. Unless you’re not. Then you'll be remembered.

What salary range should I be expecting as a junior designer?
That’s dependant on experience and the quality of your cappuccino.

Do you work long hours?
Think the eye scene from a clockwork orange. You do this job for love, not money. I walk uphill both ways to work, barefoot in the snow, just for the privilege to be in this industry. Someone is buying your ideas. Sure, they seem to come cheap compared to other career choices but it’s still the only thing I can ever see myself doing. Except for jelly wrestling, I could have been great at that. Damn trick knee.

Do you get to design much in your first year at a design studio?
On the good days the creative director will look at your best etch-a-sketch doodle and give you some feedback.

What was your first project as a junior designer?
It was an in-house exercise to develop a new 27th letter for the alphabet. I was asked to present my sketches to the team. I was full of enthusiasm as I pinned the work up on the wall in front of the assembled designers. The creative director then asked me to vocalize each so he and the excited congregation could better understand the concepts behind them. I pointed eagerly at each sketch and through lemon sucked lips vocalised my literary inventions. ‘Xerg!…sshdtx!…psssthx!…mthuph!….ghweghle!” I combined unheard before tones and flying spit into new worlds of alphabetic wonder. Saussure would have been proud.

As were the assembled creatives who were almost crying in an attempt to contain their laughter. ‘Well done’ said the creative director as he patted me on the back and handed me an etch-a-sketch. ‘You’ve earned this.’

How important are ideas?
Stupid question really. The more ideas you can have, the better a designer you become. What’s even more important is to never criticise an idea ever again, especially in team environments. Trust me, this isn’t easy. Your colleague shows you a mark that looks like a limping donkey in need of a mercy killing. You’re tempted to load your gun and say ‘Clipart might be free, but it’ll cost you your soul’ but instead (and for the rest of your career) you say ‘Interesting. Let’s keep it in the mix, and keep exploring’. He might come up with something better, or not, but his confidence won’t be dented and he’ll pay the compliment back the next time you proudly present your own struggling mule. The last thing any studio needs is fear of presenting ideas (you need lots of ideas to find a good idea, even more to find a great one).

Are the deadlines strict?
I don’t want to talk about it. We’ve lost good men to those ‘deadlines’.

Do you work with the latest technology?
Yes. The couches in reception impressively fold out into beds.

As a designer do you see the world differently to others?
I sure do. Where others see buildings, streets and corners I see strategic locations from which to launch water-balloons at unsuspecting passerbys. This is what separates us from the monkeys.

Is a career in design everything you thought it would be?
Absolutely. My children will be dentists, but this career is everything to me.

Is a little arrogance required to succeed in this industry?
I’m not sure. I don’t talk to other designers much, their lack of talent sometimes annoys me. I just focus on myself.

Other advice?
Be nice to each other. Backstabbing has no place in this industry. I’m going to steal an analogy used by Luke Sullivan in his fantastic book ‘Hey Whipple, Squeeze This’ in regards to teamwork. Whether you’re the mac master, mac monkey or coffee boy (read junior designer) just remember it’s a three legged race. One falls, we all fall.

So work together and don’t be afraid to ask for help or opinions from the guys you work with. We’re not here to practice the gentle art of making enemies (and coffee boys have long memories and a revenge list of people to crush on their rise to the top).

Thanks Christian
No, thank you.